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	<title>Daily Nonsense &#187; Customer Service</title>
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	<link>http://www.daily-nonsense.com/Blog</link>
	<description>Just a bunch of random thoughts and questions on the state of man.</description>
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		<title>Newest Customer Service Failure</title>
		<link>http://www.daily-nonsense.com/Blog/newest-customer-service-failure</link>
		<comments>http://www.daily-nonsense.com/Blog/newest-customer-service-failure#comments</comments>
		<pubDate>Wed, 22 Apr 2009 22:21:16 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Consumer Electronics]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/newest-customer-service-failure</guid>
		<description><![CDATA[ 
Since November 19th, 2007, my &#8216;Worst Customer Service Award&#8217; has been held by a company called goingTODAY.com.&#160; You can read how they came to hold that title here:&#160; GoingTODAY.com? GONE today!         Well, today I have nominated a new company for that singular honor.&#160; The company is [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Mukasey &#8211; The lesser of all evils?</title>
		<link>http://www.daily-nonsense.com/Blog/mukasey-the-lesser-of-all-evils</link>
		<comments>http://www.daily-nonsense.com/Blog/mukasey-the-lesser-of-all-evils#comments</comments>
		<pubDate>Fri, 16 Nov 2007 20:28:39 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=461</guid>
		<description><![CDATA[John Mashek, a retired political journalist and part time teacher has a Blog over at U.S. News and World Report where he is busy commenting on politics. He posted some thoughts yesterday that struck a chord in my battle weary heart. He was referring to the Mukasey confirmation votes by Democratic Senators Chuck Schumer and [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Catalogs &#8211; BEGONE!</title>
		<link>http://www.daily-nonsense.com/Blog/catalogs-begone</link>
		<comments>http://www.daily-nonsense.com/Blog/catalogs-begone#comments</comments>
		<pubDate>Fri, 16 Nov 2007 18:01:37 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Environment]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=460</guid>
		<description><![CDATA[Ben Popken over at The Consumerist just posted about a new service called Catalog Choice, an Opt-Out service for those nasty and unwanted catalogs you get in the mail all the time. Catalog Choice is a sponsored project of the Ecology Center whose mission is is to reduce the number unsolicited catalog mailings. Sounds good [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Scarcity Is Getting Scarce</title>
		<link>http://www.daily-nonsense.com/Blog/scarcity-is-getting-scarce</link>
		<comments>http://www.daily-nonsense.com/Blog/scarcity-is-getting-scarce#comments</comments>
		<pubDate>Wed, 29 Aug 2007 17:55:01 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=273</guid>
		<description><![CDATA[My favorite marketer, Seth Godin, re-posted a very interesting article to his blog the other day.  I&#8217;ve gone back a couple of times since to review it and finally decided that it bears repeating.
Seth maintains that since things are becoming less scarce, things are becoming less valuable.  Well, we all agree with that [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>Verizon Falls Short Again, Where Is The &#8220;IN&#8221; Croud When You Need Them?</title>
		<link>http://www.daily-nonsense.com/Blog/verizon-falls-short-again-where-is-the-in-croud-when-you-need-them</link>
		<comments>http://www.daily-nonsense.com/Blog/verizon-falls-short-again-where-is-the-in-croud-when-you-need-them#comments</comments>
		<pubDate>Thu, 23 Aug 2007 19:11:55 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Cell Phone]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=256</guid>
		<description><![CDATA[My brother-in-law Will (lovely man, great father, green to the gills), has documented a recent Verizon customer service issue that caused is mother Grace (lovely woman, cool mother, lives in Jersey) to cancel her newly installed Verizon DSL account due to speeds LOWER than 56kps. I didn&#8217;t make a typo there, modem-like speeds at DLS-like [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>One in a string of bad business decisions.</title>
		<link>http://www.daily-nonsense.com/Blog/one-in-a-string-of-bad-business-decisions</link>
		<comments>http://www.daily-nonsense.com/Blog/one-in-a-string-of-bad-business-decisions#comments</comments>
		<pubDate>Sat, 11 Aug 2007 17:09:04 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Current Events]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[News]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=229</guid>
		<description><![CDATA[We&#8217;re heading out to spend the weekend in Portland but I thought I just had to post quickly about this news story from Australia.  You really need to read the whole article.  The additional commentary is priceless for those of us who are not in the publishing business.  Here&#8217;s a link to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hello, My Name Is&#8230;..</title>
		<link>http://www.daily-nonsense.com/Blog/hello-my-name-is</link>
		<comments>http://www.daily-nonsense.com/Blog/hello-my-name-is#comments</comments>
		<pubDate>Tue, 26 Jun 2007 12:33:31 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=147</guid>
		<description><![CDATA[A couple of months ago I stumbled across a site that made me say, &#8217;Huh?&#8217;.  Scott Ginsberg, that guy with the nametag, was recently featured on 20/20.  In the interview Scott maintains that he is the luckiest guy he knows and it&#8217;s all due to the nametag.  The nametag opens doors for [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Starbucks Vending Machines Suck More Soul Out of Espresso</title>
		<link>http://www.daily-nonsense.com/Blog/starbucks-vending-machines-suck-more-soul-out-of-espresso</link>
		<comments>http://www.daily-nonsense.com/Blog/starbucks-vending-machines-suck-more-soul-out-of-espresso#comments</comments>
		<pubDate>Fri, 22 Jun 2007 16:16:00 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Starbucks]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=114</guid>
		<description><![CDATA[ This is an old article I found in my drafts section when I imported all of my posts from my old BlogSpot blog.



I&#8217;ve recently been lax posting to this and my other blogs.  I got a new job and just don&#8217;t have as much time as I used to.  But there is one [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Seth&#8217;s Blog: Rochambeau the front line</title>
		<link>http://www.daily-nonsense.com/Blog/seths-blog-rochambeau-the-front-line</link>
		<comments>http://www.daily-nonsense.com/Blog/seths-blog-rochambeau-the-front-line#comments</comments>
		<pubDate>Fri, 22 Jun 2007 15:03:21 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Humor]]></category>
		<category><![CDATA[Opinion]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=134</guid>
		<description><![CDATA[Seth&#8217;s Blog:  
Rochambeau the front line 
(via  
Seth&#8217;s Blog)
]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>&quot;May I help you?&quot; Some of you may know t&#8230;</title>
		<link>http://www.daily-nonsense.com/Blog/may-i-help-you-some-of-you-may-know-t</link>
		<comments>http://www.daily-nonsense.com/Blog/may-i-help-you-some-of-you-may-know-t#comments</comments>
		<pubDate>Wed, 09 May 2007 00:46:00 +0000</pubDate>
		<dc:creator>Bob</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Opinion]]></category>
		<category><![CDATA[Staples]]></category>
		<category><![CDATA[Thoughts]]></category>

		<guid isPermaLink="false">http://www.daily-nonsense.com/Blog/?p=117</guid>
		<description><![CDATA[&#8220;May I help you?&#8221;
Some of you may know that I once lived in retail-land, far above the Caramel Mountains and beyond the Sodie-Pop Sea.  As a Staples employee I was taught to ask the question &#8220;What Can I Help You Find Today?&#8221;  This is an open ended question and pretty much demands anything [...]]]></description>
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		<slash:comments>0</slash:comments>
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