Archive for March, 2007
Starbucks Redux… On the 3rd of March I posted …
1 Comment Published by Bob March 18th, 2007 in Starbucks, Thoughts, Customer ServiceStarbucks Redux…
On the 3rd of March I posted an article about Starbucks and the loss of corporate vision which has reduced the Starbucks experience to something akin of getting a cup of bean at a fast food restaurant. Time Magazine on-line put their own spin on the story with a couple of eye-opening thoughts:
You […]
Collateral Damage Take-down Victims Start Suing Viacom
Closed Published by Bob March 18th, 2007 in Viacom, Thoughts, Opinion
Techdirt had an article on Mar 15th regarding the blow-back that Viacom is going to suffer due to the take-down order presented to Google/YouTube because of the “more than 160,000″ copyrighted clips that the USERS had posed on YouTube.com.
What struck me most about this article is actually the last sentence:
“It’s amusing (but not surprising) that […]
Getting Harder and Harder to Post It’s been tough…
1 Comment Published by Bob March 8th, 2007 in ThoughtsGetting Harder and Harder to Post
It’s been tough finding time to sit in front of a computer for a little ‘me’ time. I’ve been working full time and with me being right in the middle of the learning curve half a day can pass in what seems like the blink of an eye. […]
Starbucks Smells the Death of Its Brand Experience…
Closed Published by Bob March 3rd, 2007 in Thoughts, Customer ServiceStarbucks Smells the Death of Its Brand ExperienceCEO Confronts Missing Aroma of Fresh-Roasted Coffee
Wow, this is a great article. It really brings home that there is more than just one thing, a sign for instance, that are involved in branding. Starbucks had branded itself with a smell as well as a little green […]
Monster.Com E-mail Virus This morning I received …
Closed Published by Bob March 3rd, 2007 in Customer ServiceMonster.Com E-mail Virus
This morning I received a horrible email purporting to be from Monster.com. You know them, the resume site that helps join up jobs with workers. The start of it is posted here:
So, running my cursor across the links I found three links to monster.com and one to http://khbdqnnkrgrl.com/ (Which is actually […]












